Which term describes complaints that have been justified after investigation?

• A. Sustained complaints
• B. Avenues of a complaint
• C. Police brutality
• D. Excessive force

Answer: (A)

When evaluating a police complaint, the outcome is labeled sustained when the investigation confirms the allegation and finds a policy violation. This means the complaint has been justified after review, reflecting that the officer’s actions violated department rules and warranted a finding against the officer. Other terms describe different ideas not tied to the outcome of the investigation: one refers to the process or channels for filing a complaint, while the other two point to types of misconduct rather than the investigative result. So sustained complaints is the correct label for an investigation that supports the allegation.