Which term describes a unit that is reactive, addressing complaints only when they are brought forward?

• A. Reactive
• B. Proactive unit
• C. Early warning system
• D. Garrity

Answer: (A)

The main idea here is how a unit responds to issues: wait for problems to be reported or actively seek them out. A reactive unit operates by addressing concerns only after someone brings them forward; it doesn't initiate action to find or prevent problems, it simply responds to complaints when they occur. This fits the description of being reactive. In contrast, a proactive unit would actively pursue issues and work to prevent them, an early warning system functions to detect potential trouble early as part of a proactive approach, and Garrity relates to rights during compelled statements, not to how a unit responds to complaints. So the term that best matches addressing complaints only when they’re brought forward is reactive.